Q&A
A1
| Possible Cause | Solution |
|---|---|
| – The ingredients exceed the maximum indication in the glass bowl. | – Remove some of the ingredients and ensure the ingredients are placed evenly at the bottom of the glass bowl. |
| – Water or cooking liquid is not enough. | – Make sure the water/cooking liquid level is correct as mentioned in the recipe booklet. |
A2
| Possible Cause | Solution |
|---|---|
| – A wrong program is selected. | – Select another program (Refer to the Recipe booklet). |
| – Water or cooking liquid is not enough. | – Make sure the water/cooking liquid level is correct as mentioned in the recipe booklet. |
A3
| Possible Cause | Solution |
|---|---|
| – The appliance is under Electromagnetic Interference | – Unplug the appliance from the power socket. Restart after a few minutes. |
| – There is dirt on the control panel | – Clean the panel with a soft cloth. |
A4
| Possible Cause | Solution |
|---|---|
| – The lid is not placed /fitted well onto the glass bowl. | – Place the lid properly onto the glass bowl and make sure it fits properly |
| – The glass bowl is not placed on the base unit. | – Place the glass bowl properly with guided grooves on the base unit. |
A1
| Possible Cause | Solution |
|---|---|
| – The area near the water tank connector is wet. |
– Wipe the water around the water tank connector. |
A2
| Possible Cause | Solution |
|---|---|
| – Coffee beans are not fresh. | – Use fresh coffee beans. |
A3
| Possible Cause | Solution |
|---|---|
| Excessive scale has built up. | Descale the appliance. |
A4
| Possible Cause | Solution |
|---|---|
| The first run of grinder does not deliver sufficient quantity ground coffee into the brewing unit. | Make another cup of coffee, the quality will be improved. |
A5
| Possible Cause | Solution |
|---|---|
| – Empty system function might be used before. |
– Press the hot water button until the water can come out from the spout. |
A6
| Possible Cause | Solution |
|---|---|
| – The cups have not been preheated. | – Warm the cups. |
| – The brewer is too cold. | – Rinse the appliance at least 3 times before making the coffee. |
A7
| Possible Cause | Solution |
|---|---|
| – The appliance is under Electromagnetic Interference | – Unplug the appliance from power socket. Restart after a few minutes. |
| – There is dirt on control panel | – Clean the panel with soft cloth. |
A8
| Possible Cause | Solution |
|---|---|
| – The appliance is not connected to the mains supply. |
– Plug in and press the Power ON/OFF button.
– Check the cord and the plug. |
A9
| Possible Cause | Solution |
|---|---|
| – Ground coffee is too fine which block the water to come out. |
– Adjust the grind size to coarser level. |
A10
| Possible Cause | Solution |
|---|---|
| – Internal coffee grounds outlet is blocked. | – Follow the steps of Manual Rinsing to clean the coffee grounds outlet. |